Our Member Services Department takes great pride in providing excellent customer service to our members. We stay engaged with our membership; answering their questions and guiding them when they need assistance.
Our providers like that their claims are paid in a timely manner, and they are pleased to be seeing our members. Our providers enjoy working with our staff in our Provider Services Department.
Please take a moment and read the testimonials below which summarize their experiences, in their own words. We would love to add your testimonial to our growing list. We are always striving to serve our community, members, and provider partners. We rate our success on your happiness. If you have a story you might like to share with us, please email us.
You can also keep in touch with us on our website, Facebook, Instagram, Youtube, Vimeo and Linkedin.
Testimonials - Members
We at CenCal Health are always striving to meet our member’s needs. We believe in compassionate, cost-effective, quality health care for all our members in the two counties. We are grateful when we receive positive words for the work we do for you, our members.
*The Healthy Kids program has ended as of June 30, 2016. These children can now apply for full scope Medi-Cal. You can apply for Medi-Cal by contacting a Certified Application Assistant or through the Department of Social Services.
“The Recuperative Care Program has provided shelter, which is why I now say, I don’t feel homeless, I just feel houseless. The RCP and CenCal Health are providing great things for us to get back to the world and be functional.” -Booker, San Luis Obispo County
*CenCal Health in collaboration with CAPSLO launched the San Luis Obispo County Recuperative Care Program which provides an opportunity for CenCal Health members who have little to no resources or are homeless and medically fragile, an opportunity to receive case management, nursing, medication management, and medical necessary transportation services in a shelter setting. Watch video