Provider Training Library
Our online content library includes a variety of microlearning videos on a wide variety of business topics and materials. These training resources are focused on supporting provider staff on a variety of subjects designed to enhance the quality of care and services our members receive.
ACEs Aware Training & Resources
If you are interested in adding this service to your practice, please attend the ACEs Aware training
CenCal Health will also need providers to attest to completing the training for trauma and trauma-informed care
Alcohol Misuse Resources
- NIH Clinician’s Guide Online Training: Helping Patients Who Drink Too Much
- AHRQ Alcohol Misuse Screening and Counseling
- The AUDIT and Alcohol Use Disorder Identification Test
Asthma Management
Reference our Health and Wellness section of the website and learn more about asthma lung function changes, factors impacting asthma control, medications to prevent & treat asthma attacks, and ways to monitor lung function.
- Asthma Management Training Video & Presentation Slides
- Asthma Action Plan Training Video
- CenCal Health Asthma Action Plan Handout
- Asthma Management Academy (AsMA) Training hosted by CDPH
Authorization Training
- Provider Authorization Training Video & Presentation Slides
- Online Referral (RAF) Video Tutorial
- Online 50-1 Medical (TAR) Video Tutorial
- Online 18-1 Inpatient Video Tutorial
- Online 20-1 LTC Video Tutorial
- Submit Online Physician-Administered-Drug (PAD) Requests Video Tutorial
- Additional Authorization Resources
Behavioral Health (ABA) Treatment Provider Overview, Authorization & Claims Training
Please reference additional Behavioral Health resource tools here.
CenCal Health CalAIM Orientation
CalAIM ECM & CS Provider EngagementMedically Tailored Meal Updates
Claims & Billing
Please reference additional claims training tools and videos here.
California Children’s Services (CCS)
Community Health Worker (CHW)
Cultural Competency & Seniors and Persons with Disabilities (SPD)
- Cultural Competency, Health Literacy and Caring for Seniors and Persons with Disabilities Training Video (Click here for the presentation slides)
- Health Literacy and Cultural Competency (Video)
- CenCal Health Cultural Competency, Health Linguistic, and SPD Provider Resource Packet
- Think Cultural Health: Physician CME Course
- Teach Back Online Training Course and Toolkit
- AHRQ Health Literacy Universal Precautions Toolkit
- Institute for Healthcare Communication CE Workshops
Diabetes Resource
Doula Benefit
Fluoride Varnish
HPV Vaccination
- Steps for Increasing HPV Vaccination in Practice: Toolkit
- AAP HPV Champion Toolkit
- National HPV Roundtable: Increasing Adolescent Immunization Coverage
- You are the Key to HPV Cancer Prevention CE Webinar
Immunizations
Improving Blood Pressure Screening & Treatment Training Videos
Lead Screening (Pediatric Training)
For more details reference Lead Screening section of the website
LGBTQ Patient Care
- Inclusive Care for LGBTQ patients CEUs Online course
- National LGBT Health Education Center Toolkits/Trainings
LTC Claim Form and Code Conversion
Medically Tailored Meals
Mental Health Provider Clinical Support Training
Please reference additional Behavioral Health resource tools here
Member Eligibility
Click here to find additional resources on CenCal Health Member Eligibility.
Medi-Cal Rx & Magellan Health Transition Prescriber Training
Palliative Care Provider Training
PCP Quality Care Incentive Program
For more details, reference the Quality Care Incentive Program section of the website
PCP Behavioral Health Services (ABA) & Mental Health Overview Training
For more details, reference the Primary Care Provider Screening Tools and Resources section of the website
Preteen Immunization Training
Provider Portal Administrative User Management
Prop 56: Behavioral Health Integration & Adverse Childhood Experiences (ACEs) Services Webinar
Psychologist Symposium
For more details, reference the Mental Health section of the website
Seniors or Persons with Disabilities (SPD) Training Resources & Material
- Disability Etiquette
- Etiquette Quick Tips (Hearing)
- Etiquette Quick Tips (Physical Disabilities)
- Etiquette Quick Tips (Speech Disabilities)
- Etiquette Quick Tips (Visual Disabilities)
- Language Tips
- Questions to Ask for Identifying Communication & Accommodation Needs
- Introduction to Hassle Factors (Video)
- Hassle Factors: Communication Access (Video)
- Hassle Factors: Physical Access (Video)
Sexually Transmitted Infection (STI) & Human Immunodeficiency Virus (HIV) Prevention and Treatment
Screening, Brief Intervention and Referral to Treatment Training
Social Determinants
Staying Healthy Assessment (SHA) Resource
Substance Use Disorder (SUD) and the Justice System Webinar Symposiums
As part of the Medication Assisted Treatment (MAT) Expansion Project in Jails and Drug Courts Learning Collaborative, Health Management Associates (HMA) is offering foundational training to the CenCal Health provider network to build capacity to address the needs of the justice-involved population. This series of six (6), provided information on the latest evidence-based best practices for SUD care and the justice system.
- Webinar 1: Substance Use Disorder 101: Neurobiology, Recovery Systems and MAT – Click here to watch video
- Webinar 2: Substance Use Disorder and the Justice System – Click here to watch video
- Webinar 3: Stigma, Trauma Informed Care (TIC) and Harm Reduction – Click here to watch video
- Webinar 4: Special Populations with SUD in the Justice System – Click here to watch video
- Webinar 5: Co-occurring Disorders and the Criminal Justice System – Click here to watch video
- Webinar 6: The Importance of Transitions for Persons in the Justice System- Click here to watch video
Tobacco Cessation and Counseling
- AHRQ Treating Tobacco Use and Dependence: Clinical Practice Guideline
- CA Smoker’s Helpline CE Webinars
- CA Smokers’ Helpline Provider Toolkits
- AHRQ Tobacco Cessation 5 A’s Intervention
Value Based Payment (VBP) Program
For more details reference CenCal Health’s Prop 56 section of the website
Women’s Cancer Screening