[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Dedicated to Helping You” content_max_width=”100%” admin_label=”Dedicated to Helping You” _builder_version=”4.16″ _module_preset=”default” header_level=”h1″ header_text_color=”#2684c0″ custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”]Our Call Center is available to assist you Monday through Friday, 8am to 5pm at our toll-free number: 1-877-814-1861. Or, if you cannot hear or speak well, please call California Relay at 711 or TTY: 1-833-556-2560.<\/p>\n
If you are a\u00a0new member<\/a>, you may have some questions about\u00a0who and what is CenCal Health<\/a>.\u00a0Member Services staff can help you find and select a doctor from the\u00a0Provider Listing for Members<\/a>\u00a0that also includes specialists, pharmacies and hospitals available to you in your area.<\/p>\n As a CenCal Health member, there are many services and\u00a0benefits<\/a>\u00a0available to you. Our Member Services team can assist you with questions you may have about\u00a0how your plan works<\/a>, how to access\u00a0care after hours<\/a>\u00a0and provide you\u00a0help\u00a0with\u00a0scheduling\u00a0appointments and transportation.[\/et_pb_text][et_pb_tabs disabled_on=”on|on|on” _builder_version=”4.19.4″ _module_preset=”default” body_font_size=”16px” tab_font_size=”16px” disabled=”on” global_colors_info=”{}”][et_pb_tab title=”MEDI-CAL” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Medi-Cal ensures that children and adults with limited income and resources can receive medical services at little or no cost.<\/p>\n This program includes:<\/strong><\/p>\n CenCal Health\u2019s Medi-Cal Plan for Santa Barbara and San Luis Obispo Counties is known as \u201cThe Health Initiative\u201d. CenCal Health is your Managed Care Health Plan. Since starting in 1983, CenCal Health has created access to high quality health care for its members by contracting with many local doctors, specialists and hospitals in both counties.<\/p>\n As a CenCal Health Member, you are able to choose a Primary Care Doctor that will help coordinate your medical care needs.<\/p>\n [\/et_pb_tab][\/et_pb_tabs][et_pb_tabs _builder_version=”4.20.0″ _module_preset=”default” tab_font_size=”16px” global_colors_info=”{}”][et_pb_tab title=”MEDI-CAL” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Medi-Cal ensures that children and adults with limited income and resources can receive medical services at little or no cost.<\/p>\n This program includes:<\/strong><\/p>\n CenCal Health\u2019s Medi-Cal Plan for Santa Barbara and San Luis Obispo Counties is known as \u201cThe Health Initiative\u201d. CenCal Health is your Managed Care Health Plan. Since starting in 1983, CenCal Health has created access to high quality health care for its members by contracting with many local doctors, specialists and hospitals in both counties.<\/p>\n As a CenCal Health Member, you are able to choose a Primary Care Doctor that will help coordinate your medical care needs.<\/p>\n \u201cI greatly appreciate and thank CenCal Health\u2019s Member Services Department and especially one of their Member Service Representatives, Lizette. Every time I call, Lizette goes above and beyond in helping coordinate with my son\u2019s other healthcare coverage so we can afford his Leukemia medication. Thank you for the very best customer service.\u201d [\/et_pb_tab][\/et_pb_tabs][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2023\/06\/find-a-doctor.png” title_text=”Find a Doctor” url=”https:\/\/provdir.cencalhealth.org\/” url_new_window=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” link_option_url=”https:\/\/provdir.cencalhealth.org\/” global_colors_info=”{}”]<\/p>\n Search our network of over 1,500 providers to find the medical care that best fits your needs.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/provdir.cencalhealth.org\/” button_text=”Find a Doctor Now” button_alignment=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][et_pb_image src=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/rides.jpg” title_text=”rides” url=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/transportation-benefit-es-61520.pdf” url_new_window=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/mscontact2019.jpg” title_text=”mscontact2019″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/language-assistance-2.jpg” title_text=”language-assistance-2″ url=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2023\/07\/Tagline-CenCal-Health-M-MS-HIYL-0623-new.pdf” url_new_window=”on” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_image src=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/video-ignacio.jpg” title_text=”video-ignacio” url=”https:\/\/vimeo.com\/138020202″ url_new_window=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/non-discrimination.jpg” title_text=”non-discrimination” url=”https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/mmsndn0621-es.pdf” url_new_window=”on” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"\n
![\"\"](\"https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/seniorman.jpg\")
Next Steps for New Members<\/a>
Frequently Asked Questions<\/a>
How Your Health Plan Works<\/a><\/div>\n![\"\"](\"https:\/\/wwwqa.cencalhealth.org\/wp-content\/uploads\/2021\/10\/rojas-1.jpg\")
\u201cI greatly appreciate and thank CenCal Health\u2019s Member Services Department and especially one of their Member Service Representatives, Lizette. Every time I call, Lizette goes above and beyond in helping coordinate with my son\u2019s other healthcare coverage so we can afford his Leukemia medication. Thank you for the very best customer service.\u201d
-Ms. Rojas, Santa Barbara County \u00a0 \u00a0<\/em><\/div>\n\n
Next Steps for New Members<\/a>
Frequently Asked Questions<\/a>
How Your Health Plan Works<\/a><\/div>\n<\/p>\n
-Ms. Rojas, Santa Barbara County \u00a0 \u00a0<\/em><\/div>\n<\/p>\n